What material do you use to make your products?
All our products are constructed using solid red oak. We use absolutely NO particleboard. And the only plywood we use is for the backs of the models that have backs such as the cabinet models (202,302,etc.). All sides, tops, bottoms, shelves and dowels are SOLID RED OAK.
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Some of the pictures on your website seem to be different colors. Why?
All the units pictured on the site are finished with the same color of oil and on oak is about the color of "Honey". The difference in color that you see is because of one or two reasons. One reason is the lighting used when the photos were taken. This accounts for most of the perceived difference. The other reason is that no two pieces of wood will accept stain the same. As you no doubt noticed from our web site, all our products are real wood and not particleboard with a veneer coating.
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Are other finishes available?
We can do other finishes. We can do a "Clear" oil finish, a "Dark" oil finish which will be darker than what is pictured on our website, and we have an Unfinished option as well. All oil finishes are hand applied not sprayed on with a machine. Orders for finishes other than our normal one pictured on the site will take longer to process as they are not a stock item.The Honey Oak color is our standard stock color, normally this color choice will ship within a couple days. Unfinished, Clear, and Dark are special order colors, and these will take up to two weeks extra.
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Can I order your products unfinished and stain them myself to match my present furniture?
Yes, you can order units Unfinished.
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Why don't you quote an exact shipping charge?
Because we make our products using solid oak, not particleboard, the weight of the same model varies slightly. Some pieces of wood will be a little heavier than others. Until we pull the unit to ship to you, we are not sure of the exact weight. This is why we include one-way shipping in the cost of the products. Upon the return of a product, the customer is responsible for shipping costs round-trip. The cost for outbound shipping and the cost for return shipping to our factory will not be refunded. The base cost of the unit will be. If you have any questions about shipping charges or the return policy, please call our plant.
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I am in a hurry for my order to arrive. Can you ship by Air instead of ground?
Yes, we can ship UPS Air or FedEx Air but it is more expensive since our products are shipped assembled and air rates are based on size more than weight. Please call our plant with the model you want and your address, and we can get a quote for you.
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Do you ship to countries other than the USA?
Yes, we can ship almost anywhere in the world. Please call or email our plant with the model you want and your complete address, and they can get a quote for you.
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How much assembly time is needed on your products?
Most of our products are shipped fully assembled as it is tongue in groove joinery and screws are not used. On the larger units, you will need to install the feet. It should take less than five minutes. Shipping the models assembled may cost a few dollars more but you won't have to spend several hours putting it together.
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I noticed two capacities on some of your models. Why?
The two capacities are primarily listed on our cabinet models that have a top shelf. So the first capacity would be inside the unit and the second would include the capacity using the top of the top shelf. For audiocassettes, the shelves are deep enough that, if you would like, you can put one row behind the other. They would be less accessible but Christmas cassettes out of season, less listened to tapes, etc. can be put behind your more popular ones.
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Do you make any models with doors?
All our cabinet units, (models 202,302,402,502,802,1002) are designed for glass doors. For additional information, please call customer support at 937-429-3355.
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Do you have any catalogues that show your complete product line?
When we went online several years ago, we stopped doing the full color catalogs. If we printed 10,000 catalogs they would cost us $3.50 each or about $35,000 to print. When we made even a minor change to our product line, those were obsolete, and we had to print new ones. It was very expensive and that expense obviously had to be passed on to our customers.

When we went online we realized we could keep our customers prices down by eliminating the catalog as all our products are pictured on the website and, if our products change, the site could be changed very quickly and at very little cost.
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